Cambridge Rollerbillies (CRB) are the first official roller derby team in Cambridge, promoting and playing this growing sport.
We are committed to maintaining the trust and confidence of our visitors to our website, our players, and our supporters. In particular, we want you to know that we do not sell, rent or trade email lists with other companies, organisations and businesses for marketing purposes. In this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
What this policy is about
This privacy policy explains how the Cambridge Rollerbillies (we) processes your personal information (‘data’). In this policy, “processes” means collects, stores, shares and otherwise uses for lawful purposes. “We” and “our” means Cambridge Rollerbillies and it covers all the instances where we might process personal information of supporters, members and other relevant parties of CRB. This policy was updated in April 2018 to reflect the new data protection legislation called the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulation (PECR).
If you have any questions about this policy or how we use your personal information, please contact us using the contact details given below.
Organisations are permitted to process data if they have a legal basis in doing so. We process data when:
Where CRB is relying solely on consent as the basis for processing data, we are required to obtain your expressed consent and you can modify or withdraw this consent at any time by notifying us in writing, although this may affect the extent to which we are we able to provide services to or interact with you in future.
Cambridge Rollerbillies may change this policy from time to time and any such changes will be published on our website. Notwithstanding any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law.
How we use your data
This privacy notice tells you what to expect when the Cambridge Rollerbillies collects personal information. It applies to information we collect about:
Visitors to our website
In running and maintaining our website we may collect and process the following data about you:
People who purchase tickets to our events and/or courses
When you purchase a ticket (or tickets) to our events or courses through the Brown Paper Tickets website your name, address data, email and contact number will be stored within their secure system. For more information please see Brown Paper Ticket’s privacy notice. You may, of course, purchase a ticket (or tickets) in person on the door of our events without supplying the aforementioned personal data. Once again, please be assured that we do not share your personal details with any other company without your consent.
Our members
In our capacity as a membership organisation for players, referees, and all ‘billies, we collect and store personal information necessary for membership. We use a secure third party host Roller Derby Nation to do so. For more information please see Roller Derby Nation’s privacy notice.
What we do with your data
As a matter of policy, except where you are expressly informed otherwise, we do not sell, rent, share, trade or give away any of your personal information unless required by law or for the protection of your membership. However, we may share aggregate usage information in a non-personally identifiable manner to advertisers and other third parties in order to present to our members and website visitors more targeted advertising, products and services. In such situations we will never disclose information that will be used to personally identify you.
Cambridge Rollerbillies may use photos of its members (where consent has been given in advance) for promotion or marketing purposes. In addition we may use pictures of crowds or non-identifiable supporters for similar marketing purposes.
Cookies
A cookie is a piece of data stored on your computer. It allows our website to “remember” you and your preferences. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
Many users prefer to use persistent cookies to help them navigate a website as seamlessly as possible. Cookies contain no more information than you volunteer, and they are not able to “invade” your hard drive and return to the sender personal or other information from your computer.
Cookies are used to manage sessions on our website. Users must enable cookies to use our website. Also, users may optionally use a cookie to remember their password in order to automatically log in to our website. We do not and will not use cookies to collect private information from any user which they did not intentionally submit to us.
This privacy policy covers the use of cookies by Cambridge Rollerbillies and does not cover the use of cookies by any advertisers. You and your browser control the existence and use of advertiser cookies in connection with all of the websites you visit.
Google analytics
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing lists
We do not sell or share personal details to third parties for the purposes of marketing.
If we run an event or fundraising activity, it may require the service of a third party and then we might need to share your details with them. This would happen if your data was required to deliver the specific activity, for example we would share your data with an mass email service such as Mailchimp. In this case your data is encrypted and not shared with anyone externally.
We may contact our supporters who have consented to receive emails in order to market our events, fundraising opportunities, and other ways to get involved with Cambridge Rollerbillies, including occasionally third-party events or activities that may be of interest to you by the appropriate means and in accordance with the GDPR and the PECR.
We use third party providers including but not limited to Facebook and Twitter to promote our events, courses and other news about our team. We may gather statistics about post views, audience reach, likes, and clicks in order to understand our reach and appeal to the community. We don’t share any of this information outside of our organisation. For more information please see Facebook’s privacy notice, and Twitter’s privacy notice.
How long we keep your personal information
The period for which we keep your information depends on the purpose for which your information was collected and the use. We will not keep your personal information for longer than necessary for those purposes or for any other legal requirements.
We review all data retention periods every two years. Data collected for accounts purposes are kept for seven years plus an additional period of six months. You can request your data to be forgotten and we will delete all your data other than anything we have to retain for legal reasons.
Your rights
You have a right to ask us to stop processing your personal data, as long as it is not necessary for the purpose you provided it to us for (e.g. processing your purchase or you are a current member).
You can exercise your right to prevent your data being used for marketing purposes by checking ‘no’ tick boxes on the forms we use to collect your data for these purposes.
You have a right to ask for a copy of the information we hold about you. We will need to confirm your identity in order to do so. If there are any discrepancies in the information we provide, please let us know and we will correct them.
You have the ‘right to be forgotten’. This means that as long as the personal data we hold is no longer required for the purposes you supplied it to us, or is not legally required to be held by us, then we will delete all personal information about you from all systems owned by Cambridge Rollerbillies. We do not control data storage in the third parties we use, so if you wish to be forgotten for these sights please refer to the relevant privacy policies.
How to contact us
Contact us on directors@rollerbillies.com to enact any of these requests. We will be sorry to see you go, but we absolutely and totally respect your privacy and will comply entirely within the law.
This policy was last reviewed on 9 May 2018. It will next be reviewed on September 2021.
